Privacy Policy

1. Information We Collect

At Fairhill Adventure Gardens, we collect information you provide directly to us, such as when you:

• Make a booking or purchase tickets, day passes or memberships
• Sign up for our newsletter
• Contact us with enquiries
• Participate in events or workshops
• Enter a competition or prize draw

2. How We Use Your Information

We use the information we collect to:

• Process your bookings and transactions
• Send booking confirmations and updates
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal requirements
• With trusted service providers who assist in operating our website
• To protect our rights and safety

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time, via the unsubscribe link in every email or by contacting us
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: