Fairhill Adventure Gardens

Our Commitment

Fairhill Adventure Gardens is committed to ensuring our gardens, facilities, and digital experiences are accessible to everyone, including people with disabilities. We strive to provide an inclusive environment where all visitors can enjoy the beauty of native Australian plants and wildlife.

Physical Accessibility

Parking & Entry

Designated accessible parking spaces near main entrance
Level access from parking to visitor center
Automatic doors at main entrance
Wide entrance gates suitable for wheelchairs

Pathways & Gardens

Main paths are concrete or compacted gravel, suitable for wheelchairs and mobility aids
Some heritage areas have natural surfaces that may be challenging
Rest areas with seating throughout the gardens
Accessible viewing areas at key garden features
Map available showing accessible routes

Facilities

Accessible toilets with baby change facilities
Level access to Courtyard Cafe with moveable furniture
Assistance animals welcome throughout the gardens
Wheelchairs available for loan (subject to availability)
Accessible picnic areas

Please Note

As a natural botanic garden, some areas have uneven terrain, steps, or narrow paths. Our staff are happy to suggest the most suitable routes for your needs. Please call ahead on 07 5343 7906 to discuss your requirements.

Website Accessibility

We are committed to making our website accessible to all users. Our website includes:

Clear navigation and consistent layout
Alternative text for images
Sufficient color contrast for readability
Keyboard navigation support
Responsive design for various devices
Clear and simple language

We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We regularly review and improve our website accessibility.

Programs & Events

We strive to make all our programs and events inclusive:

Sensory-friendly sessions available on request
Auslan interpreters can be arranged with advance notice
Large print materials available
Quiet spaces available for those who need breaks
Modified activities for different abilities

Planning Your Visit

To help us ensure you have the best possible experience:

Contact us in advance to discuss specific needs
Check our website for current accessibility information
Consider visiting during quieter times (weekday mornings)
Bring a companion or carer (carers enter free with valid Companion Card)
Allow extra time for your visit

Companion Card

We are proud participants in the Companion Card program. Cardholders receive free entry for their companion when purchasing their own ticket. Please present your Companion Card at the entrance or when booking online.

Feedback and Contact

We welcome your feedback on accessibility. If you encounter any barriers or have suggestions for improvement, please let us know. Your input helps us create a better experience for all visitors.

Contact Our Accessibility Coordinator

Phone: 07 5343 7906
Email: accessibility@fairhill.com.au
In Person: Ask for the Duty Manager at the Visitor Center
Post: 114 Fairhill Road, Ninderry QLD 4561

We aim to respond to accessibility feedback within 5 business days.

Continuous Improvement

We are committed to continuously improving accessibility at Fairhill. Current and planned improvements include:

Installing more accessible signage with braille and tactile elements
Developing audio guides for self-guided tours
Creating more accessible garden beds at various heights
Improving lighting along pathways
Training all staff in disability awareness and assistance

Additional Resources

For more information about accessibility in Queensland:

Accessibility Statement