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Come and visit, open every day 8am–4pm. Here's how to find us

Your questions, answered

The things families ask us most, starting with the ones about the baby goats, because it is always the ones about the baby goats.

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The baby goats and animals

When can we meet the baby goats?
Come to Cuddle & Brush with the baby mini goats in the Kids' Barn at 8.30am, 12.30pm and 3pm. At 12.30pm it's also “catwalk-time”, with lead-training walks to the Lawn, and at 3pm we say Goodnight Goats. Our baby goats are growing up and being weaned now, and they love a good brush. We'll always let you know when more new babies arrive. For the farm to yourselves, the 7am Secret Farm Tour is a prebooked private booking, and Secret Fairhill After Hours is two private hours starting at 4pm or 5pm. Baby goats also feature in the 9.30am, 10.30am and 12.30pm Fairhill Adventures. Lots of families combine the early morning tour with a farm breakfast afterwards.
What times do the Fairhill Adventures run?
Every half past the hour from 8.30am to 12.30pm, daily. Listen for the gong at Reception announcing each session, and see the full line-up on the Adventures page.
Can we have the animals to ourselves?
Yes. The Secret Farm Tour runs at 7am before we open, and Secret Fairhill After Hours runs for two hours from 4pm or 5pm once the gardens close. Ranger-led Private Tours during the day give your group its own session, with no other families joining.

Tickets and entry

Do Day Passes have a date on them?
Some do. If you chose a visit date when you booked, your pass is for that date. If you were not asked to choose a date, your pass is valid any day we are open. Either way, just show your order confirmation at Reception when you arrive.
I cannot visit on the day I booked my ticket. Can I change it for another date?
Yes of course. Let us know as soon as you can and we will help you find another day that suits. Just contact us and we will sort it out with you.
Do adults pay to come in?
Adults come in free with a child who has a Day Pass or Membership. Otherwise, grab an Adult Day Pass. Entry to the Gardens Café, the Country Store and the Nursery is always free.
Do carers or support workers pay?
No. Support Workers and Carers with ID/Companion Card come in free.
Do babies need a ticket?
No. Infants under 1 come in free. The full list of who pays and who doesn't is on The Fairhill Day Pass page.
Do you accept the Companion Card?
Yes. Companion Card holders receive free entry for their companion when purchasing their own ticket. Please present your Companion Card at the entrance or when booking online. More on the Accessibility page.
Do we need to book tickets before we come?
Book online for the best price. Day Passes are also sold at the gate when you arrive. Weekends and school holidays can be busy, so we recommend arriving early or booking online.
What are your opening hours?
Daily 8am to 4pm. The Gardens Café and Terrace Bar open from 8am, with last food orders at 2pm.

Fairhill closes fully on 24-26 December and 1 January.
What if we can only come in the afternoon?
Mornings are the animals' busy time, so we encourage early arrivals. If you arrive in the afternoon you can self-guide, and your tickets include free returns for another day. You can also ask us about a private afternoon tour.

Memberships and gift cards

Do you have memberships?
Yes. Children's memberships are per child, billed monthly or yearly: Little Rangers for ages 1 to 2 and Junior Rangers for ages 3 to 15. Adults, infants under 1 and registered carers visit free with a paying member. Grown-ups who would like to visit in their own right can take out an Adult Membership, with 10% off across Fairhill. Current prices are shown when you join, and everything is on the Memberships page.
Do Members need to pre-book their visits?
No. Members are welcome any time we're open, 8am to 4pm. See Membership benefits.
Can I turn today's Day Pass into a membership?
Yes. If you become a Member during your visit, we'll deduct today's ticket cost from your membership, and you can use your pass straight away. Ask at Reception or start on the Memberships page.
Can I cancel my membership?
Yes. There is no lock-in contract, and you can cancel at any time with no fees or penalties. Your access continues until the end of your current paid month. The cancel link is on the Memberships page.
What does a Junior Ranger get?
Each child receives a Fairhill Junior Ranger Book and collects stamps on every visit, winning Badges of Belonging as they go. Junior Rangers get unlimited visits, early invitations to events and Clever Kids Club membership, and they bring their grown-ups for free. Read the whole story on the Junior Rangers page.
Do Garden Clubs of Australia members get in free?
Yes. Garden Clubs of Australia members visit free with valid ID. Show your GCA membership card at Reception. Details on the Memberships page.
Do you sell gift cards?
Yes. Fairhill Gift Cards are valid throughout Fairhill: children's adventures, food at the Gardens Café, gifts in the Local Makers' Marketplace, plants in the Nursery, produce from the Farm Shop, and workshops and events. Buy one online, delivered instantly by email in any value, or pick one up from Reception when you visit. See Gift Cards.

Visiting

Can I bring my dog?
Yes, dogs on a lead are welcome throughout, and the Gardens Café does Puppaccinos. There is a whole page for the four-legged family on Dogs Welcome.
Is Fairhill wheelchair and pram friendly?
There is accessible parking near the main entrance, wide gates, an accessible toilet, and paved or compacted-gravel main paths from Reception through the Country Store, Nursery, Terraces and Gardens Café. The carpark is gravel, so we recommend drop-off at Reception. The gardens proper have some natural, uneven surfaces. More detail on the Accessibility page.
Can we bring our own food?
We ask that no outside food or drink comes into Fairhill. The one exception is the birthday cake at a booked party. The Gardens Café serves from 8am with last orders at 2pm, and you can book a table ahead.
What should we bring?
Comfortable shoes, sun protection (hat, sunscreen, sunglasses), a phone or camera, and cash or card. For families, a pram or stroller (the paths are pram-friendly), baby supplies and a small bag for collecting treasures. More tips on Plan Your Visit.
Is there anything we should know before we come?
Good dogs on leads are welcome. There is no smoking anywhere on the property, no BYO alcohol as we are a licensed venue (the Gardens Café and Terrace Bar serve local craft beers, ciders and Australian wines), and drone use needs our permission first. The rest is on Plan Your Visit.
Are there baby change facilities?
Yes. Our accessible toilets have baby change facilities. See the Accessibility page for the other facilities on site.
What if it rains?
Rain doesn't stop play here. Many areas are under cover, including the Longhouse Atrium, the Farm Shop and Garden Centre, the Pavilion, the café Rotunda and the Adventure Centre gazebo. Little Sprouts indoor play is there for the under 10s, and the gardens look magical in the rain. Ideas for a damp day on Wet Weather Things to Do.
What is Little Sprouts?
Little Sprouts is Fairhill's imaginative indoor play for children under 10: climb, slide, explore and tumble. It's included in every Fairhill Day Pass and Membership, and children need grown-up supervision. Take a look at Little Sprouts.
What do we need to know when visiting with our dog?
Dogs are welcome on lead throughout. Water bowls are provided, so just ask our team for a top-up on a warm day. Please be careful around the farmyard animals, and bring bags to clean up after your pup. You can even celebrate with a dog birthday party.
Are assistance animals welcome?
Yes. Assistance animals are welcome throughout the gardens. See the Accessibility page.
Can I volunteer at Fairhill?
Yes. The Fellowship of the Gardens meets every Tuesday morning, 8am to 12 noon, doing weeding, planting, pruning and habitat restoration around the gardens, with complimentary coffee and freshly baked goodies at 10am. No experience is needed and there is no commitment to come every week. If you are after work for accommodation, farmsitting, or a Workaway or WWOOF placement that can count toward your 88 days, see volunteering at Fairhill.

Getting here

Where is Fairhill?
114 Fairhill Road, Ninderry QLD 4561. We're 5 minutes from M1 exit 215 and Yandina, 15 minutes from Bli Bli and Eumundi, 30 minutes from Caloundra, Mooloolaba, Montville and Noosa, and 90 minutes from Brisbane. Follow the signs for “Fairhill Botanic Gardens”, and see How to Find Us for the full list of drive times.
Is there parking?
Yes. There is free on-site parking for 200+ vehicles, accessible parking spaces near the entrance, shaded parking areas, and coach and bus parking. More on Plan Your Visit.

Café and food

Do you cater for dietary requirements?
Yes. The Gardens Café has vegetarian, vegan and gluten-free options. Please let our staff know about any dietary requirements when you order. Have a look at the menu.
Is there a kids' menu?
Yes, with smaller portions and children's favourites. Our All Day Menu is served every day. See the menu.
Can I order a celebration cake?
Yes. Our patissier makes custom cakes for birthdays, anniversaries, baby showers and any special moment. Allow a minimum of 5 days notice. Dietary accommodations are available, with gluten-free and vegan cakes on the list. Browse Celebration Cakes.

Nursery and wholesale

Can I buy plants online?
Yes. The Nursery is open daily 8am to 4pm and online 24/7, with delivery available. We do not ship plants interstate. If we don't stock a plant, we can usually source it. Start at the Nursery page.
Can you help me choose the right plants?
Yes. Fairhill Plant Matchmaking asks a few quick questions and pairs you with the right plant from our range, and our horticulturists are available for advice, including sourcing, on weekday mornings.
Do you sell plants wholesale?
Yes. We are always happy to provide special wholesale pricing to registered Greenlife businesses, and we welcome you to view our stock in person, every day 8am to 4pm. We don't publish a wholesale stock list, because availability changes daily, so come and see it in person or check the live nursery page. Trade enquiries start on the Wholesale page.

Parties and groups

Is there a minimum number of children for a party?
There is no minimum or maximum number of children. You can change your numbers up to 24 hours before the party. See Children's Parties.
Does a party go ahead if it rains?
Yes. Parties go ahead in all weather, and there are covered areas. More on Children's Parties.
Can I bring my own cake and decorations to a party?
Yes. You're very welcome to bring your own cake, and we will refrigerate it until it's time. Bring napkins, plates, a knife and your candles. Decorations are welcome too; please take them home with you at the end. Or let our pastry cooks make one: see Celebration Cakes.
Can school groups bring packed lunches?
Yes. Schools can bring their own packed lunches and snacks for students and teachers, to enjoy in designated picnic areas in the gardens. Schools can also pre-order Fairhill-made lunches, picnic boxes, morning tea and drinks for their group. All the details are on the Educational Visits page.
Do parents pay at a children's party?
No. Adults are free at parties and are not counted in your booking number. We recommend booking a table so the grown-ups can order from the Gardens Café. All the party details live on the Children's Parties page.
Do you host wedding receptions?
Yes, ceremonies and receptions in the gardens with customised packages. See the Weddings page or get in touch to start planning.
Can I hold a baby shower at Fairhill?
Yes, baby showers are a Fairhill favourite: high tea, grazing platters, punch on arrival, housemade cakes and undercover function spaces in the gardens. Details on the Baby Showers page.
What about birthdays and anniversaries?
Big birthdays, wedding anniversaries and life's milestones, intimate or large gatherings up to 200 plus, with paddock-to-plate food in the gardens. See Birthdays & Anniversaries.
Is there a venue hire fee?
Book a food and beverage package to the minimum spend and your venue hire is free, depending on the package you choose. More of your budget goes into the day itself. The detail lives on Free Venue Hire.
Can you host group visits?
With pleasure. We host aged-care outings, clubs, coach groups and more: welcome drinks on arrival, lunch orders placed when you arrive for seamless service, and dietary needs taken care of when shared in advance. Start on the Group Bookings page or just get in touch.

Still wondering something?

How do we get in touch?
Call (07) 5343 7906, text 0494 028 904, or send us a message. We are a real family and a real team, and we love hearing from you.